Bristow and Sutor

Bristow and Sutor are a bailiff company who collect debts on behalf of local authorities and other organizations. They were established in 1977 and have since grown to become one of the largest bailiff companies in the UK.

What debts do Bristow and Sutor collect?

Bristow and Sutor primarily collect:

  • Council tax arrears
  • Parking fines
  • Business rates
  • Commercial rent arrears
  • County court judgments

Rights when dealing with Bristow and Sutor bailiffs

When dealing with Bristow and Sutor enforcement agents, it’s important to understand your rights:

  • Bailiffs should provide identification and authorization when they visit
  • They can only enter your property peacefully through normal entry points
  • They cannot force entry on their first visit for most types of debt
  • They must give you notice before they visit
  • You can request they leave if they enter without permission

Bristow and Sutor contact details

Bristow & Sutor’s registered address is:

Bristow & Sutor Bartleet Road Washford Industrial Estate Redditch Worcestershire B98 0FL

Their company registration number is 02431123.

How can I complain about Bristow and Sutor?

If you believe that Bristow and Sutor have not treated you fairly while collecting your council tax, business rates, or other debt, then help is available to you. In the first instance, you should contact them directly and explain what the problem is.

You can complain in the following ways:

  • By phone: 0871 677 0070
  • By sending letters: Compliance Officer, Bristow and Sutor, Bartleet Road, Washford B98 0FL

If you are unhappy with the final response that you receive from the business, then you can send a copy of your complaint to the Credit Services Association (CSA).