DCBL
DCBL (Direct Collection Bailiffs Limited)
Received a letter or visit from DCBL? This guide explains who they are, what powers they have, your legal rights, and how to respond.
Who Are DCBL?
DCBL (Direct Collection Bailiffs Limited) is one of the largest High Court Enforcement companies in the UK. They gained significant public attention through the Channel 5 TV show “Can’t Pay? We’ll Take It Away!” which featured their enforcement agents.
Company Details:
- Company Number: 02835851
- Registered Address: Meadow Court, Meadow Lane, Ellesmere Port, Cheshire, CH65 4EB
- Status: High Court Enforcement Officers (HCEOs) and certificated enforcement agents
They may be visiting because:
- A High Court Writ has been issued against you
- A County Court Judgment (CCJ) has been transferred to the High Court
- Commercial rent arrears are being enforced (CRAR)
- Business debts require enforcement
- Eviction orders are being executed
Contact Details
DCBL (Direct Collection Bailiffs Limited)
Meadow Court Meadow Lane Ellesmere Port Cheshire CH65 4EB
Company Number: 02835851
What Powers Do DCBL Have?
As High Court Enforcement Officers, DCBL have significant legal powers:
They CAN:
- Enter your property peacefully through any unlocked door
- Take control of goods to sell at auction
- Seize vehicles without warning on the public highway
- Charge substantial fees (High Court fees are higher than county court)
- Return multiple times to complete enforcement
- Force entry in certain circumstances (after controlled goods agreement, for CRAR)
They CANNOT:
- Force entry to residential property on first visit (most writs)
- Take essential items (basic furniture, clothing, bedding)
- Take items on HP, lease, or rental
- Take items belonging to third parties
- Enter between 9pm and 6am without permission
- Use violence or threaten violence
- Enter if only children under 16 are present
Your Legal Rights
Notice Requirements
High Court Enforcement has different rules:
- No 7-day notice required - HCEOs can attend without warning
- After taking control of goods, they must give notice before returning to remove them
- For Commercial Rent Arrears Recovery (CRAR), 7 days’ notice is required
During a Visit
You have the right to:
- Request identification - they must show their HCEO certificate and badge
- See the writ of control - the document authorising their visit
- Not let them in - keep doors locked (residential property)
- Request time to contact a solicitor
- Record the visit - you can film or record for your own records
High Court Fee Structure
High Court fees are substantial:
- Compliance stage: £75
- Enforcement stage 1: £190 (+ 7.5% of debt over £1,000)
- Enforcement stage 2: £495
- Sale/disposal stage: £525 (+ 7.5% of debt over £1,000)
These can add thousands to your debt.
How to Respond to DCBL
Step 1: Understand the Seriousness
A High Court Writ is serious. Unlike ordinary debt collectors, HCEOs have immediate enforcement powers. Act quickly.
Step 2: Check the Writ
- Verify it’s yours - check names, addresses, dates
- Understand the debt - what’s the original judgment for?
- Check if properly served - did you receive court papers originally?
Step 3: Consider Your Options
If you can pay:
- Pay immediately to stop enforcement and minimise fees
- They may accept a payment plan, but they can refuse
- Full payment stops all action
If you can’t pay:
- Keep all doors locked - they cannot break in on first visit (residential)
- Seek urgent legal advice - you may be able to challenge the judgment
- Consider insolvency options - IVA or bankruptcy stops all enforcement
- Apply to set aside - if you weren’t properly notified of court proceedings
Step 4: Act Now
Every day of delay adds fees. The longer you wait, the more expensive it becomes.
Can DCBL Force Entry?
Residential Property:
- First visit: NO - they cannot break in
- After controlled goods agreement: YES - they can force entry to remove goods
- Eviction warrants: YES - they can force entry
Business Premises:
- CRAR (rent arrears): They can force entry after required notice
- High Court writs: More powers than residential
Vehicles:
- DCBL can seize vehicles on public roads without warning
- If owned outright and registered to the debtor, it can be clamped or towed
What Items Can DCBL Take?
Protected Items (CANNOT be taken):
- Basic domestic furniture (beds, tables, chairs)
- Clothing and bedding for the household
- Essential appliances (cooker, fridge, washing machine)
- Medical equipment
- Tools of trade (up to £1,350 value)
- Items on HP, lease, or credit agreement
- Items clearly belonging to third parties
Items They CAN Take:
- Vehicles (if owned outright)
- Electronics (TVs, computers, games consoles)
- Jewellery and watches
- Non-essential furniture and furnishings
- Business equipment and stock
- Valuables and antiques
Challenging DCBL Enforcement
You may be able to challenge if:
The Original Judgment Was Wrong
- You weren’t properly served with court papers
- You have a valid defence that wasn’t heard
- The judgment was obtained by fraud or error
The Enforcement Is Improper
- The writ contains errors
- They’re taking protected items
- They’ve charged incorrect fees
- They’ve acted outside their powers
How to Challenge
- Apply to the High Court to set aside the judgment
- Apply to stay enforcement pending appeal
- Complain to the High Court Enforcement Officers Association
- Seek urgent legal advice - time limits apply
Making a Complaint About DCBL
If DCBL have acted improperly:
Step 1: Complain to DCBL
Write to their registered address with full details of your complaint.
Step 2: Escalate to Professional Bodies
- High Court Enforcement Officers Association (HCEOA)
- Ministry of Justice - oversees HCEO certification
- Civil Enforcement Association (CIVEA)
Step 3: Legal Action
For serious breaches, consult a solicitor about:
- Application to court for relief
- Damages for wrongful enforcement
- Return of improperly seized goods
Struggling With Debt?
High Court enforcement means your debt situation has escalated significantly. These formal solutions stop all enforcement action:
Individual Voluntary Arrangement (IVA) - Legally binding arrangement that freezes all enforcement. Can write off up to 70% of debt. Check if you qualify.
Bankruptcy - Stops all enforcement immediately. Serious consequences but provides protection.
Debt Relief Order - For those with low income and few assets.
Frequently Asked Questions
Is DCBL the company from “Can’t Pay? We’ll Take It Away!”?
Yes. DCBL’s enforcement agents were featured in the Channel 5 programme. The show depicts real High Court enforcement visits.
Can DCBL take my car from outside my house?
Yes, if it’s on a public road and you own it outright. They can clamp or tow it without warning as long as the registered keeper matches the debtor.
What if I wasn’t aware of the court case?
You may be able to apply to “set aside” the judgment if you weren’t properly served. Seek legal advice urgently.
Can they come back if I don’t let them in?
Yes. They will keep returning and fees will increase. Eventually, if they can’t collect, the creditor may pursue other enforcement methods.
How do I stop DCBL permanently?
Pay the debt in full, or enter a formal insolvency arrangement (IVA, bankruptcy) which legally stops all enforcement.
High Court enforcement is serious. Check your debt relief options and get protected today.