Capital Resolve

Received a letter or call from Capital Resolve? This guide explains who they are, why they’re contacting you, your legal rights, and what to do next.

Who Are Capital Resolve?

Capital Resolve is a UK debt collection agency based in the West Midlands. They collect debts on behalf of other companies, acting as agents for the original creditor.

They may contact you because:

• A company has hired them to collect a debt
• Your account has been passed to them for collection

FCA Registration: Authorised and regulated by the Financial Conduct Authority.

Contact Details

Capital Resolve

10-12 Market Place Great Bridge Tipton West Midlands DY4 7AG

Telephone: 0121 522 3355

Your Legal Rights

Capital Resolve Must:

• Tell you who the original creditor is
• Provide proof of the debt if requested
• Treat you fairly under FCA regulations
• Accept reasonable payment offers

They Cannot:

• Harass you with excessive calls
• Contact you at unreasonable times
• Discuss your debt with others
• Pretend to be bailiffs

How to Respond

1. Don’t ignore it - could lead to escalation
2. Verify the debt - request proof in writing
3. Check if statute barred - 6 years with no payments
4. Respond based on your situation

Can Capital Resolve Send Bailiffs?

No. They are debt collectors, not bailiffs. Cannot enter your property without a court judgment.

Struggling With Multiple Debts?

Individual Voluntary Arrangement (IVA) - Write off up to 70% of debt. Check if you qualify.

Debt Relief Order - For debts under £30,000 with low income.

Take control of your debt. Use our free IVA calculator.