Capquest

About Capquest

Capquest is a debt collection agency owned by the Arrow Global Group. They purchase debts from banks, credit card companies, and other financial institutions, and then work to recover these debts from consumers.

What Powers Do Capquest Have?

Capquest, as a debt collection agency, has limited legal powers:

  • They can contact you to request payment
  • They can negotiate payment plans
  • They can take court action if necessary
  • They can apply for a County Court Judgment (CCJ)

However, they cannot:

  • Enter your property without permission
  • Take your belongings without a court order
  • Threaten or harass you
  • Mislead you about their powers

How to Deal with Capquest

If you’ve been contacted by Capquest, here are some steps you can take:

  1. Verify that the debt is yours
  2. Check if the debt is statute-barred
  3. Request a breakdown of what you owe
  4. Negotiate an affordable payment plan
  5. Consider seeking debt advice

Debt Options

If you’re struggling with debts including ones collected by Capquest, you might want to consider:

  • Debt Management Plan
  • Individual Voluntary Arrangement (IVA)
  • Debt Relief Order
  • Bankruptcy

Each solution has different eligibility criteria and consequences, so it’s important to get professional advice before proceeding.