SLL Capital

Received a letter or call from SLL Capital? This guide explains who they are, why they’re contacting you, your legal rights, and what to do next.

Who Are SLL Capital?

SLL Capital Limited is a UK-based debt purchasing company that buys and manages debt portfolios. They purchase debts outright from original creditors, meaning when they contact you, they now legally own the debt - you owe the money to SLL Capital, not the original company.

They may contact you because:

• They have purchased your debt from the original creditor
• Your account was sold after it went into default
• They are managing a debt on behalf of their portfolio

FCA Registration: SLL Capital Limited is authorised and regulated by the Financial Conduct Authority.

Companies House: Registered in England and Wales.

Contact Details

SLL Capital Limited

Second Floor 17-19 Foley Street London W1W 6DW

Telephone: 020 3657 5223

Your Legal Rights When Dealing With SLL Capital

You have important protections under the Consumer Credit Act 1974 and FCA regulations:

SLL Capital Must:

• Prove they own the debt - provide documentation showing legal assignment
• Supply the original credit agreement if you request it
• Provide a statement of account showing how the balance was calculated
• Treat you fairly and not use aggressive practices
• Accept reasonable payment offers based on your circumstances
• Communicate in writing only if you request this

SLL Capital Cannot:

• Harass you with excessive phone calls
• Contact you at unreasonable times (before 8am or after 9pm)
• Discuss your debt with family, friends, or employers
• Threaten legal action they don’t intend to take
• Pretend to be bailiffs or claim they can seize property
• Add unreasonable charges
• Pressure you into unaffordable payments

How to Respond to an SLL Capital Letter

Step 1: Don’t Ignore It

Ignoring the letter could lead to:

• A County Court Judgment (CCJ)
• Damage to your credit file for 6 years
• Potential enforcement action

Step 2: Verify the Debt

Write to SLL Capital requesting:

• The name of the original creditor
• A copy of the original signed credit agreement
• Proof the debt was legally assigned to them
• A full statement of account

Send by recorded delivery. They should respond within 12 working days.

Step 3: Check If the Debt Is Statute Barred

In England and Wales, a debt may become unenforceable if:

• 6 years have passed since your last payment or written acknowledgment
• You haven’t made any payments in that time
• You haven’t admitted to the debt in writing

Warning: Don’t make any payment or acknowledge the debt if it might be statute barred - this restarts the limitation period.

Step 4: Respond Based on Your Situation

If you can afford to pay: Contact SLL Capital to arrange payment. Negotiate a settlement - debt purchasers may consider a reduced lump-sum settlement.

If you can only afford small payments: Send a financial statement and offer what you can realistically afford.

If you cannot afford any payments: You may qualify for a formal debt solution.

Can SLL Capital Send Bailiffs?

No. SLL Capital are debt purchasers/collectors, not bailiffs. They cannot:

• Enter your property
• Seize your belongings
• Clamp your vehicle
• Force entry to your home

Only certificated Enforcement Agents can take such action, and only after obtaining a County Court Judgment.

How to Complain About SLL Capital

If SLL Capital has treated you unfairly:

1. Complain directly to SLL Capital in writing
2. Contact the Financial Ombudsman Service if unsatisfied:
   • Phone: 0800 023 4567
   • Website: www.financial-ombudsman.org.uk

Struggling With SLL Capital and Other Debts?

If SLL Capital is one of several creditors, government-approved solutions can help:

Individual Voluntary Arrangement (IVA) - Possible write-off of qualifying debt after completion with legal protection. Check if you qualify.

Debt Relief Order (DRO) - A formal option for England and Wales where qualifying debts may be written off after the DRO period if you meet the criteria.

Debt Management Plan - Informal arrangement with reduced payments.

to see your options.

How to respond to SLL Capital

If SLL Capital contacts you, start by checking whether the account is yours and whether the balance matches your own records. Ask for the original creditor name, account reference, date of default or assignment, and a written breakdown of the amount being requested.

If you recognise the debt but cannot afford the proposed payment, do not agree to a plan that leaves you short for rent, mortgage, council tax, utilities, food or travel. A realistic offer is usually safer than a payment promise that fails after one or two months.

Before you make a payment

Keep communication in writing where possible and save copies of letters, emails and payment proposals. If several collectors are contacting you at once, compare wider debt options before prioritising one account over the rest.

You may want to read the debt collector letter before action guide, compare IVA vs DMP, or check whether a Debt Relief Order may be more suitable if your income and assets are low.

If the debt is not yours

Tell the collector in writing that you dispute liability and ask them to pause collection while they investigate. Include only the information needed to identify the account, and keep a copy of anything you send. If the letters are for a previous resident, say so clearly and ask for your address to be removed from the account.

Sources checked

• FCA debt collection information for fair treatment expectations.
• FCA Register for checking regulated consumer credit firms.
• Companies House for company identity checks.
• MoneyHelper debt guidance for free debt advice signposting.
• GOV.UK options for dealing with your debts for debt solution context.